- About Us
We started business in 1985 and since then have served over 178,000 customers and welcome more than 20,000 new visitors each month to our store. The reason for our success is we deliver quickly and directly to anywhere in Australia, and offer very competitive prices on good quality OZtrail gazebos, spare parts and accessories. We look forward to serving you too.
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Why Buy From Gazebos Australia?
We know gazebos!
Not sure which gazebo is best for your needs? We are a specialty gazebo store and can tell you which gazebo uses a thicker, premium grade metal and will stand up to the outdoor elements better. We can tell you which canopy matches which set of legs.
We can tell you which ones come with a carry bag and which ones don't! And if you're looking for a particular part we can usually source it for you.
Gazebos are our thing! Just hit the Live Chat module in the bottom right of the screen and we will do our best to help you with any questions you may have.
We care about our products!
Cheap imports, often found on eBay and shopping comparison sites, are very tempting to buy, but they never last as long. All products that we sell come with a full 1 year warranty on parts and accessories so you know that we stand by the quality of our products. The cost difference between a cheap import and a good quality gazebo is marginal anyway - usually around $30 to $50 - so it's better to buy better quality than risk your money on an inferior quality gazebo.
We'll be here for you in the future!
When you buy from an unknown seller, without the long term business focus, you can't rely on them still being around in a year when you need a new canopy or if you need to make a warranty claim. We've been selling gazebos online since 1985 and we'll definitely be here in another 20 years!
Since our beginning we have shipped to more than 178,000 customers. Yes, 178,000 other people in Australia (often repeat customers) have received a product from our warehouse. Our faithful customers are the reason why we are still in business many years later.
Our warehouse is located in the north of Brisbane, in a lovely industrial setting of Brendale. We ship directly from our warehouse using Australian couriers and Australia Post.
Shipping all around Australia, even to remote stations in the Northern Territory, is no problem and our logistics processes mean it happens quickly, so you get your gazebo sooner rather than later.
Behind The Scenes
When you arrive on our website our Customer Service team are available in the Live Chat panel at the bottom right corner of the screen. This is just the same as when you walk into a real store - there's someone there to help you find the best product for your needs. So don't hesitate to ask us for information - we're willing to help. Or drop us an email and we'll respond as soon as possible.
When you make a purchase your transaction is securely processed using a GeoTrust 256 bit SSL certificate. This is technical jargon for "We don't get to see your credit card. It is processed by the bank and the data is encrypted so no human ever sees your credit card number."
The bank processes the transaction and posts back into our Administration system that your payment has been accepted.
At this point our logistics processes automatically takes over.
When your transaction is processed it is logged in our customer tracking system and instantly distributed to the warehouse with a picking slip.
Your order is the picked (we use the manufacturer's packaging so the system is faster and there's less likelihood of damage to your product), addressed and then sent out on the next available truck.
We have several pickups each day from the warehouse and always use the most cost-effective courier for the job.
Your order is usually processed and on a courier truck within a few hours of your transaction being approved.
We supply quality goods at great prices.
Australian Registered Company
Gazebos Australia is a reputable company. We are an Australian registered Company and comply with all Australian legislative requirements. Do you need a tax invoice? Just ask. We supply tax invoices to Australian purchasers.
Brands sold by Gazebos Australia are genuine brands. They are not cheap rip-offs of well known brands. Where products are indicated as new, they are brand new, never used, in its original packaging and carry a manufacturer's warranty (please see item for specifics).
100% Satisfaction Guarantee
We guarantee satisfaction. For all gazebos, parts and accessories there is a standard 1-year manufacturers warranty in case of UV breakdown on fabric, faulty workmanship on the frame and parts.
Sold and Shipped from Brisbane
We deliver quickly and directly to anywhere in Australia. Gazebos Australia ship directly from our Brendale, Brisbane warehouse using Australian couriers and Australia Post. So you get your gazebo sooner rather than later.
Multiple Ways to Pay
Paypal, Credit Cards through Paypal, Mastercard, Visa and Direct Deposit by prior arrangement.
Australian Owned Company
Gazebos Australia is proudly 100% Australian owned since inception in 1985.